About Us
 We, at Air Beds Unlimited, have a very Straight Forward Approach to Doing Business! Simply, we will strive to provide you, our customer's, the Best Possible Air Beds, Air Mattresses and Adjustable Bed Frames , with the Best Possible Customer Service at the Guaranteed Best Possible Prices!
When you buy your Ultimate Sleep System Air Mattress from us, you can rest assured, that A COMPANY THAT HAS BEEN IN BUSINESS FOR OVER 33 YEARS, BACKS YOU!
We don't have to pay for all those expensive radio, television or sport's personalities to advertise our products, we don't shell out $100,000's on print ads and CD's and we don't have 450+ Expensive Mall Locations, so...
We Can Pass On The Savings,
(And Not The Expensive Overhead)
To You!
WE ARE SO CONFIDENT ABOUT OUR LOW PRICING, WE GLADLY OFFER THE FOLLOWING PRICE GUARANTEE: "If you find the same product, from a established retailer, for less, WE WILL BEAT THEIR PRICE (Up to 30 Days After Purchase) BY 10% OF THE PRICE DIFFERENCE*". THIS "PRICE GUARANTEE" INCLUDES THOSE "DEALERS" WHO ARE AFRAID OF PUBLISHING THEIR PRICES ON-LINE! Most of these companies don't even bother in spending the money to belong to the respected BBB or they will publish an Unauthorized BBB Logo on their Web Site, which does not link to the Official BBB Web Site. (Click this link to See Our Spotless BBB Report!)
A WORD OF CAUTION HERE: Be Careful About Including Your Phone Number on Anyone's "FREE INSTANT PRICE QUOTE" Form! That is unless you don't mind being relentlessly hounded and harassed, by commissioned sales people, who will refuse to take "Let me talk it over with" or "think about it", as an answer!
We find it interesting that some Air Bed "Dealers" have a return policy that is even longer than they have been in business, selling Air Beds! What happens when these "Air Bed Dealers" start getting air beds returned in 90 Days, 9 months or in a year from now? Why should they care? Will they even be in business in 9 months or in a year from now??? Are you, the consumer, willing to take that chance?
For your knowledge, the people who write "Epinion Reviews" on Epinions.Com or Shopping.Com, are being paid for their "Unbiased?" reviews, @$1.00, per review. Also, the owners of the (Unbiased?) "Air Bed Buyers Guide" web site, get paid a finders fee to refer customers to another site, which in turn, pays them for the referral. Why don't they, at the least, disclose this fact to their unsuspecting visitors?
Freight on all Air Bed and Adjustable Bed Frame orders, will always be FREE (lower 48 states only**). Also, You Will Never Pay Sales Tax, Unless You Live In The Beautiful State of COLORADO.
Free Shipping:
 When you purchase your New Air Bed from Air Beds Unlimited, SHIPPING WILL ALWAYS BE FREE.** The usual delivery time from our warehouses, to your home, will be within 9-14 business days. This time frame is only an approximation, as delivery times are usually, but not always, much shorter. We do not have to "Custom Order or Specially Make" your new Airbed. We stock all of the products that are shown on our web site! Air Bed "Dealers" who claim to have to Special Order/Build your Air Bed, are just using YOUR MONEY to pay for their older air bed orders! THAT IS NOT RIGHT! Foundations, adjustable bed frames and accessories will also be delivered free with the purchase of your complete Ultimate Sleep System Air Bed.
We will normally, unless there is a temporary back-order of a non-essential part or accessory, ship your Ultimate Sleep System Air Mattress in its entirety. There are usually 1-4 Boxes. If your Air Bed is shipped via a "Common Carrier or Truck Line" a shipping representative will contact you, a few days before your delivery, to schedule a convenient time for your order to be delivered and for someone to inspect the shipment and sign a "Bill of Lading". UPS does not schedule delivery times. Regular ground shipping, via a trucking company, is to the curb only. Customer's who give us their email address will be notified how your order was shipped, with the corresponding Pro# or Tracking#. Your email address will never be revealed to any third party.
Our Free Shipping Program is only available in the contiguous 48 states. **If you live on an island, a military base or a very remote area (where a truck cannot maneuver), a partial shipping charge may apply. If this is the case please inform us, when placing your order, about any unusual delivery needs. For shipping to Alaska, Hawaii, Puerto Rico, Canada, Mexico or anywhere else outside of the lower 48 States, please contact us (Toll Free) at 1 866 925-3737. We also cannot ship to P.O. Boxes. For an additional fee we also offer a "White Glove" Delivery and Set-Up. This service includes 1-2 delivery people who will unpack your Ultimate Sleep System Air Bed, do initial assembly and haul off all the product cartons. The only thing you have to do is provide an empty space for your New Ultimate Sleep System Air Bed to be set up. The cost for White Glove Service is $299.00. Shipping, on any orders that are returned, is the customer's responsibility.
At the time of your delivery please check that there is no freight damage. If you see any damage, tears or even Potential Freight Damage, note it on the "Bill of Lading" and ACCEPT THE SHIPMENT. In the unlikelihood that damage is found, once unpacked, contact us immediately!
If an order is cancelled after shipment, the customer will be responsible for All freight charges to the customer and back to our return warehouse. A mandatory 30% restocking fee, plus all shipping charges, will be deducted from all canceled or refused orders that have already been shipped. This policy applies to all orders, including orders that qualified for free delivery. Any returned accessories/parts (IE: Bed Legs, Air Chambers, etc.) will also incur a 30% restocking fee, plus the original freight charges, if applicable. Please, before ordering parts for your air bed, contact one of our consultants to make sure our parts are compatible with your needs. Also, a 2.5% administration charge will apply on all orders that have been in our order system over 24 hours and are then cancelled. There will be no charge for orders that are cancelled in the first 24 hours, after order placement. Any and all cancellations must be submitted in writing, via email, so that all parties have written documentation of the order cancellation and that all parties are aware of the terms of, Air Beds Unlimited, cancellation policy.
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30 Night Sleep Trial:
 Choosing a new Sleep System is one of the most important decisions one can make. After all, YOU SPEND 1/3 OF YOUR LIFE IN BED! When you have the quality of products that Air Beds Unlimited have, we can comfortably and without hesitation, offer our customers a true 30 Night Sleep Trial! Our policy is this: If after 20 night's minimum and no more than 30 nights' you are not completely satisfied with your Air Bed Purchase, you may return the Air Bed at your expense, less a minimal $75.00 return fee, for a full refund.
Sleeping on an Air Bed is a unique experience and is quite different compared to sleeping on a conventional "Spring" bed. So, we ask you, our customer, to please communicate, as soon as they may arise, any concerns or questions that you may have about sleeping on your new Air Bed. Our sleep consultants have been involved with our Air Bed Technology for Years and can help advise you how to optimize, our Air Beds, for any of your "Individual" needs.
Most of our Air Beds can be shipped via UPS, so the return expense back to us, would be minimal. You will not be deducted for the original shipping charges to you. Also, by the way, there are no "Sleep studies that show that the body needs an acclamation period of 4-6 weeks to start feeling the benefits of a new surface." Your body will know within 30 Nights!
Adjustable Bed Frames, wooden foundations, bed legs, accessories, special orders, mattress pads, pillows, linens, "special" delivery needs and White Glove Delivery charges are not covered under the 30 Night Sleep Trial and therefore, are not refundable.
All of our Air Beds and Air Mattresses meet or exceed the new CFR1633, National Fire Safety Standards and are therefore INCLUDED, in our 30 Night Sleep Trial.
In order to return the Air Bed Sleep System, a Return Merchandise Authorization (RMA) must be issued by Air Beds Unlimited. No merchandise may be returned, without an RMA. No RMA'S will be issued prior to the 20 Night Minimum Trial Period. It is the customers responsibility to contact Air Beds Unlimited, VIA EMAIL, for the RMA, after the minimum 20 Night Trial has concluded and before the 30 Night Deadline has expired. This way all parties are aware, in writing, of the requested return and the date of the request. No RMA'S will be issue after the 30 Night period has expired. The RMA will be issued within 7 business days of receipt of the written request and will only be valid for 7 Business Days after issuance. Also, NO C.O.D Return Shipments Will Be Accepted at our Return Warehouse. It is the customers' responsibility to arrange return delivery, back to our return warehouse, in Denver, CO (see below). All merchandise must be in original condition, unsoiled, smoke free and packed in original cartons and packaging, with all tags in place. A mattress pad WILL NOT block smoke. All returns will be thoroughly inspected.
Return Warehouse:
Specialty Sleep Services
4785 Elati Unit 2
Denver, CO 80216
Phone: 303 296-0953
Refunds for returns and cancellations will be issued to the original method of payment, within approximately 14 Business Days after receipt at our return warehouse and through inspection. We are more than happy to offer such a sleep trial because we manufacture a product that instills TRUE QUALITY AND CRAFTSMANSHIP. And because A COMPANY THAT HAS BEEN IN BUSINESS 33 YEARS BACKS YOU, we are proud to offer the following warranties.
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Warranty:
 All of our Ultimate Sleep Systems Air Mattresses have a Limited 10-25 Year Ltd. Warranty, depending on your particular Air Bed Series, against any defects in workmanship or materials. Remember a warranty is only as good as the company behind it. All of our Ultimate Sleep System Air Bed components have the following factory warranty. Should there be a material defect that requires service during the first 5 Years, Air Beds Unlimited will repair or replace (at our option) the product at no charge to the owner. Our competition only offer's a 2-year full warranty plus an additional Ltd. warranty! If service is required from a defect after 5 years and up to 25 years, Air Beds Unlimited will replace or repair (at our option) at a pro rata charge based on the number of years in use, length of warranty and current cost of component replacement. What will void this warranty? Sale or transfer of the warranted product or component. Misuse or abuse of warranted product or component. Tampering with or opening the warranted product or component. Limitations: Air Beds Unlimited reserves the right not to repair or replace any product or component if is returned in unsanitary condition.
Air Beds Unlimited, at there discretion, reserves the right to substitute material of equal or greater value. Air Beds Unlimited reserves the right not to repair or replace a product or component that has been judged as normal wear and tear. What is not covered: Acts of God, such as, but not limited to, a flood, tornado, fire, etc. Damage from misuse or abuse of the warranted product or component. Damage from tampering with or opening product or component.
If a warranty or any other question should arise, we ask that you contact us immediately, either by phone or email. Please have your original order number for reference or the date your Air Bed was purchased, so that we may better serve you.
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